Organizational design is an approach that optimizes processes like information sharing, decision-making, and responsibility distribution, while also increasing employee and customer engagement. Effective organizational structure empowers employees to feel highly valued, and drives individuals to delight their customers.
Structure is the transformer that converts strategy to effective results. Following the old adage of “form follows function,” intentional structure can trigger desired behaviors both in individuals and in groups of all sizes. It optimizes value streams and work processes for effective delivery of strategic priories.
“First we shape our structures, then our structures shape us.” - Winston Churchill
We’ll help to shape the structure of your organization into something that will provide value instead of detracting from it.
In times of rapid change, a learning organization is best positioned to succeed. We’ll help to transform your organization into a learning one by developing values like:
Differences in perspective and background
Continuous improvement mindset
Built-in time for learning and reflection
Dedication to investing in learning and training
Standard organizational charts indicate departments being managed in columns, while the typical customer experience maps horizontally over multiple departments.
Matrix organizations and project-oriented organizations have attempted to bridge this gap, but the result is often a maze.
Old organizational structures are breaking down in today’s rapidly changing world. We’ll help you to craft an organization that’s better positioned for the changing future.